• Equity FAQ’s                  




Getting Started

  1. How do I become an online customer in IPO’s?
    In order to start placing an order in IPO’s online, you will have to become a registered client of ours. All you have to do is open an online account with us. Once your account is activated, you can place your orders completely online. To open your online account, you may call our Customer Care Executives on 022 30738000 or kindly fill up the online form. Alternatively you may contact our branches to open your account.
    In case you are already an existing customer of Motilal Oswal but not registered for the online IPO product, please click here to understand how you may avail this facility.
  2. How can I get started with online IPO’s as a product with Motilal Oswal?
    Placing orders in IPO’s is no more a hassle. With our IPO’s online product, you need not have to fill up lengthy forms or stand in queues. Once you have registered with us , our sales personnel, will open your Online Trading Account. What’s more, we will help you get started with our 3-in-1 account. With our integrated 3-in-1 Account that links your Demat, Trading and Savings bank Account you can trade in Equities and Mutual Funds as well.
    Please Note:

    Seamless and instantaneous transfer of funds can be made possible if you have Internet Banking Facility with either of the banks - (Currently, CITI Bank, HDFC Bank, ICICI Bank).
  3. What are the documents that are required to open an online account?
     The following are the list of documents required:

    a. Proof of Identity – Copy of PAN Card

    b. Proof of Address – Copy of any one of the following (Self Attested)

        • Passport
        • Ration card
        • Voter’s ID
        • Driving license
        • Electricity bill (not more than 2 months old)
        • Landline Telephone Bill (not more than 2 months old)
        • Bank Pass Book

    c. Bank Proof – Copy of Bank Pass Book or Personalized Cancelled Cheque leaf

    d. Three Photographs

  4. How soon will my account be opened once I have submitted the relevant documents?
    After you have submitted the relevant documents, we will send you the Welcome Kit with details of your Client Id, passwords and User Manual within 7 working days.
  5. How do I set a password of my choice?
    Your Login password, Transaction Password and User Id will be sent to your registered address along with the welcome kit by courier. This will also contain the Product Manual that will help you get started with our product. Once you have received them, you will have to change the passwords after the first login for security reasons. You will be required to set an alphanumeric password of your choice.
    Please Note : Your Login Password will expire every 15 days and you will have to set a new one each time.
  6. What do I do if I have forgotten my password?
    In case you have forgotten your password, kindly click on the link - Forgot Password. Our system will generate an auto response email with new passwords on the email address provided by you while opening your account.

Placing An IPO Order
  1. Do I need to fill up any application forms to apply in IPO’s?
    No, you need not fill up any physical application forms to start applying in IPO’s. All you need to do is login to your online account and fill in your bid details. We will do all the paperwork required to process your application. This is made possible on the basis of the Power Of Attorney submitted by you while opening your account.

    Please Note: If you are already an online customer trading in Equities but are not registered for our online IPO / Mutual Funds facility and wish to apply for the same, all you need to do is submit a POA to us. Click here to know more.

  2. How do I buy IPO’s online?
    To place an order in IPO’s, please follow the steps mentioned below:
    Step 1: Login to your account using your User Name, Password and Transaction Password. You will be led to a page detailing our various products.
    Step 2: Click on the Link - IPO.
    Step 3: Click on the link Place an Order. You will be displayed a set of terms and conditions. Click on I Agree Button.

    On the next screen,You will be shown the name of the IPO along with the other details as shown above. Click on Place Order.

    You may place three bids at a time. However only the bid that constitutes the highest value (Quantity x Price) will be considered for calculating the amount payable.
    Click on Confirm Order.
    Click here to know more about Book Building issues and Fixed Price Issues .
    Step 4: The next screen will ask for a confirmation of your bid. You may also choose to modify your order in this screen itself.
    Step 5: Once you confirm your Bid, you will be displayed your Personal Details. Click on Ok. The next screen will show you an internal reference number as an acknowledgement of your request.

Checking Order Status/Modifying Orders
  1. Where can I check the status of the orders that I had placed in IPO’s?
    You can check the status of your orders under the link- Check Order status. This will display a page where you may select the name of the IPO and dates and click on GO. Alternatively, if you wish to know the status of all IPO orders that you had placed during a specified period, please choose the dates and click on GO.

  2. Can I Modify/Delete orders that I had placed earlier?
    Yes, you can modify your bids that were placed earlier. To modify an order, click on the link- Modify Orders. You will be led to a page as shown below.

    Please choose the name of the IPO and the date from the respective columns and click on Go. You can modify orders of Open IPO’s and only those orders whose Current status is either “In Process” or “Ordered”.

    In Process Status: These are orders that have been received by us internally and will be sent to the Exchange for confirmation. Hence you may modify these orders.
    Executed Status: Those orders which have been sent to the Exchange and are yet to be confirmed by the Exchange are called Executed Orders. They cannot be modified until their status changes to Ordered.
    Ordered Status: These are your orders whose bids have been placed with the Exchange. These orders can also be modified.

    As shown in the screen above, you can click on the radio button adjacent to the name of the IPO and then click on Modify. You will be led to a screen where you can modify your earlier bid. This has been depicted below.

    Please Note : You may also choose to delete your order entirely by choosing the radio button adjacent to the name of the IPO and then clicking on the Delete Button.

    Click on the tab- Submit You will be shown an acknowledgement request for your modified bid.
  3. What kind of information/news on IPO can I get?
    We provide you comprehensive information on the latest happenings in the world of IPO’s like forthcoming Issues, ongoing issues, closed issues and much more. You can avail this information by clicking on the link- IPO News.
  4. Where can I check the basis of allotment in a particular IPO?
    You can check the basis of allotment under the link- Allotment Basis

Funds Transfer

  1. How can I transfer funds to transact in IPO’s?
    To transfer funds for applying in an IPO, please follow the steps mentioned below :
    Step 1: Click on the link - Money Transfer

    Step 2: On this page, click on the sub link - Transfer Money from Bank To MOSL Account
    Step 3: A pop up window will open up where you will have to choose the name of your Bank and enter the amount that you wish to transfer.

    Click on the button SUBMIT.
    Step 4: You will be led to the payment gateway of your Bank. Here you will have to enter your Internet Banking Username and Password. Please note that this Username and password is specific to your bank account.
    On successful login, you will be displayed a screen where details of your funds transfer request will be depicted. Click on the confirmation button.
    Once the transfer is complete, the amount transferred by you will get reflected in your Margin statement under the link “Available Funds”.
  2. How can I transfer money back from my IPO account to my Bank Account?
    To initiate a payout request, please follow the steps mentioned below:
    a) Click on the link- Money Transfer.
    b) Click on the link - Payout from my MOSL account to My Bank Account.
    c) You will be shown a window where you can enter the amount that you wish to withdraw.

    Once this is done, click on Submit.
    Note: You can withdraw any amount upto the withdrawable limit specified.

General Queries

  1. What is meant by Book Building and Fixed Price issue?
    Book Building” is a process by which the demand for the securities proposed to be issued by a body corporate is elicited and built up and the price of the security is assessed on the basis of the bids obtained for the quantum of securities offered for subscription by the issuer. This method provides an opportunity to the market to discover the price for securities. Book built issues specify a price band within which the customer may place his bids. The lower end of the price band is called the Floor Price and the higher end of the Price band is called the Cap Price

    Fixed Price issues”, as the name suggests, are those where the company or body corporate decides a particular price for the issue.
  2. What is meant by Minimum and Multiple Quantity in a Book Building Issue?
    In a book built issue, the company specifies a minimum quantity that the customer needs to apply to get eligible to place the bids.
    Multiple quantity specifies the multiples (Lot size) in which the investor can apply for an IPO.For e.g. An IPO may specify a minimum quantity of 100 and a multiple quantity of 100.So in order to apply for the IPO the investor will have to apply for at least 100 shares and in case he wants to apply for more shares, then he may apply in multiples of 100. So in this case he can apply for 100, 200, 300 but not 150,250 325 and likewise.
  3. What is meant by Cut Off Price and what is its significance?
    Cut off price could be any price within the Price band .A bid submitted at cut off price is a valid bid at all price levels within the price band. While applying for IPO’s online, the Cap price will be considered if the customer chooses the Cut off price and amount payable on application will be calculated as cut off price multiplied by the quantity applied for.
    Note: Non-institutional bidders cannot apply at cut off price.
  4. What is the maximum amount that an investor can apply in the retail category?
    The maximum amount that an investor can apply in an IPO in the retail category is upto Rs 1 lakh. If an investor wishes to apply for above Rs 1 Lakh, his bid would be considered in the Non-institutional category.
  5. Can I transact in IPO’s on a holiday?
    Yes you can apply online for an IPO on a holiday also. We will process the IPO application as per the specified internal cut off for the IPO.
  6. Until what time can I place my orders in an IPO?
    You may place fresh orders in an IPO until our internal cut off time which is 1 pm on the last day of the IPO closing date.However,any modifications/revisions of your previously placed IPO bids will be allowed until 4 pm on the day prior to the IPO closing date.



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